The other day one of our Leads was leaving the Checkpoint for his break and a random woman stopped him and asked him to go back in, go to the Starbucks, and get her a latte. He said that he couldn't do that (he was coming out through the Exit, and nobody can go back in the Exit). She asked if he could get someone else to do it for her, and when he said "no" she got really indignant; "Do you mean to say nobody over there can go to Starbucks and get me a latte?!"
jaw. drop.
So of course we teased him the rest of the day to go get us lattes. ;)
( vaguely related ruminations )
Relatedly, I think, a passenger recently wrote a complaint about one of our Behavioral Detection Officers because he made her stop at the stop sign which is before the ID checking podium. And he made the person behind her stop! He's obviously on a power trip!
Um, no? That's kind of a part of his job. One of the things he's actually stationed there to do is make sure people get their IDs checked.
jaw. drop.
So of course we teased him the rest of the day to go get us lattes. ;)
( vaguely related ruminations )
Relatedly, I think, a passenger recently wrote a complaint about one of our Behavioral Detection Officers because he made her stop at the stop sign which is before the ID checking podium. And he made the person behind her stop! He's obviously on a power trip!
Um, no? That's kind of a part of his job. One of the things he's actually stationed there to do is make sure people get their IDs checked.